Shipping policy

 

Thank you for shopping with Moodsy. Please read our shipping policy carefully to understand how and when you will receive your order.

Shipping Method

We use third-party carriers to deliver your orders.

We do not handle the shipping process directly, but we work closely with our partners to ensure your order arrives safely.

Shipping Time

Delivery times vary depending on your location and the carrier used.

Estimated delivery time is between 5 business days to 2 weeks from the date your order is processed and shipped.

Please note that these are estimates and actual delivery times may vary due to factors beyond our control such as customs delays, carrier issues, or extreme weather.

Shipping Costs

Shipping costs are calculated at checkout and depend on the destination and shipping method selected.

Any customs duties, taxes, or fees imposed by your country are your responsibility.

Order Tracking

Once your order has shipped, we will provide you with a tracking number so you can monitor the delivery status.

Lost or Delayed Shipments:

If your shipment is lost or significantly delayed, please contact us at moodsy.contact@gmail.com and we will do our best to assist you.